It's a nice website, even though a little expensive it's really flexible. Jesus talk about cheap! I have made numerous charges on the internet using that card in the previous days, there is just under $20k in available credit and the billing address is correct. I told him my address and he states that he can't confirm what is on file! IN STOCK. Stay safe with our COVID-19 guide. Finally gave up and dealt with someone that had picked them up in the store, saving myself however long it would've taken them to get, process and ship the merchandise, and saved myself $5 in the process.So far, between BBTS, EE and Amazon, Amazon is the only one of the three that gets items to you on time and at a good price. These thoughts are based on my experiences alone, so I don't know how good of a match this site is going to be for YOU. We use cookies for analytics, personalization, and ads. Anyone know how reliable They have hung up on me twice. Shop at your own risk. They charge approximately 500% more for shipping than other competitors. I'm willing to give them the benefit of the doubt since COVID-19 has delayed many things. Are any of the shf action figures bootleg? Sponsor News New Arrivals and Pre-Orders This Week at BigBadToyStore To find more information about reviews and trust on Sitejabber.com please visit. !The amount of collection they offer is just amazing. I contacted BBTS customer service to see if they could help me. Another thing. Pop! I will be canceling by tomorrow if I do not have a tracking number with an actual delivery in process and im not talking about a label being made, that could take another few days for them just to drop it off at the post office, or whatever carrier they hire. Most of the negative reviews are silly. They over charge shipping and charge for import tax upfront and then dont pay it. BigBadToyStore offers a flexible cancellation policy to give you as much opportunity as possible to cancel items before they ship. Well, that's garbage. And as long as the item hasn't shipped I don't get penalized. 90 percent in mint or mint condition. Placed an order with this store and it said they were unable to process the order because my billing address info was incorrect. IN STOCK. This place sucks and it was a waste of money to even attempt to order anything from this place. We also offer thousands of pre-order items so you can ensure your figure collection is complete. And the same trend goes for everything they ship, dont be me and preorder something when the shipping is half the price of an already insanely pricey product. They have in stock and pre-order. I was happy when I saw that you could choose specific grades of the items that you want to purchase. This is Scam company,their items are more expensive than other shops and that's ok because i didn't know there is a lot of place cheaper than them.BUT! All was manageable until the Corony hit and back orders went from a few days to several months. However I have never actually been asked to take a picture...Also I opened the item. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I also e-mailed stating that they have a time limit to respond as this was out of this world. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. MARVEL LEGENDS SERIES X-MEN 20 TH ANNIVERSARY 6-INCH MYSTIQUE Figure (HASBRO/Ages 14 years & up/Approx. I literally paid 10 dollars for shipping for 1 small 6 inch figure and the only shipping methods these idiots could ship it is parcel select. Your package will come unharmed and in good shape but if you need things fast DO NOT USE THEM, also when i contacted customer service all i get is automated response saying shipping times in house and once sent out. Browse BigBadToyStore's featured pre-order items and order your items today! It took them around 3 to 4 business days to ship out, but other than that no complaints. 2 weeks for them to ship and then 2 weeks while fed ex send my packages on a US tour. :-)-Melissa & The Pre-order Now Support Team. Now, I know that it is just an estimate, but this brings me to another one of my issues with this site. We’re in this together! Anyway that's my two sense. I'm not saying that you shouldn't shop here, but just be mindful of these things if you do. I am not a one time buyer and have been buying from them for years. I have not dealt with their customer service enough to have a solid opinion of how that stands. I have only seen very few occasions where items came out when they were actually coming out on other online retailers. Jay Cochran - January 31, 2012 . PRE-ORDER. Secondly, I have ordered standard items that have come in a condition that fits more into the substandard or damaged range. This is the worst store I have ever shopped at. BigBadToyStore has a massive selection of toys (like action figures, statues, and collectibles) from Marvel, DC Comics, Transformers, Star Wars, Movies, TV Shows, and More I just made my first order with BBTS and I am satisfied. The conditions are that it is new and you are lucky because it is not a damaged pack. I came home to find an e-mail stating that my payment could not be processed due to my address not matching their records. All of this can be done by going to the "My Account" section of the BBTS website. I called about my package being shipped and the dude was so nice and chill and explained that shipping could take a little as they only have one warehouse and are not 24/7 like Amazon. Product Description. I order a Tbleague Skarah figure on June 21. He had the gull to hang up on me. THEIR SHIPPING FEES ARE GONNA RIP YOU OFF!THEY ONLY NEED TO PAY 300USD(which i checked on the shipping company's site with same service and weight &size)BUT THEY TAKE ALMOST 600USD OUT OF MY POCKET. I've come to expect these things while shopping with them over the past 6 years, but I must say I'm just extremely dissatisfied and disappointed. Delivered to Czech Republic! And it doesnt help that their shipping prices are insanely high compared to anyone in the competition. Why shop here when I can get the same things cheaper and faster elsewhere? Don't deal with these people. Like a month long for me, but I've gotten used to it. Keep up the good work! Absolutely unacceptable. I said that I didn't pay through my financial institution. BigBadToyStore carries a massive selection of licensed action figures, collectibles, statues, and more from the top companies and properties. By: Funko. No, this is your lackadaisical mom and pop style retailer founded by 2 toy loving brothers in the backwoods of Wisconsin.To get a clear picture of the work ethics behind the people running this company just consider their business hours.They operate M-F from 7am to 3:30pm and are CLOSED on weekends.3:30pm..? Neither has answered me yet. I ordered a bunch of figures from them, no bootlegs, packages are in good condition and fast shipping as well. Whining over shipping costs and time frames is silly. It takes way too long for any order to be actually processed and moved out the door though. I think shipping is much faster in US, since BBTS is located there. Pre sale orders through the roof!!! Saves time, money and the environment! Overall a store worth trying out if unable find good prices on Anime/Video game figures on amazon. I was charged 200 dollars for a large order on shipping. The issue of the BBTS is their reliance on FedEx for their $4 Flat Rate Shipping. Certain items seem to NEVER come in for whatever reason even though the company that disperses them shipped them all out on time. The "Estimated Arrival" dates are NEVER accurate. By: Takara Tomy, Hasbro. If you're buying figures from them I recommend to check other online stores first 'cause some items can be overpriced at BBTS. This site takes forever to get things in stock not to mention of the item in pre-order (ISN'T IN STOCK) THEN WHY IS THE ITEM EVEN THEIR TO BEGIN WITH, TAKE THE ITEM OFF THE PAGE THEN. !WHEN MY ITEMS ARRIVES! If i buy a one piece figure from megahouse will it be the international or domestic one i will get? :). They had my package shipped the next day and I was happy with it. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! One last thing. Never had an issue and I've spent thousands with them. Sorry, but you're just a retailer selling the same items (albeit, much slower) than the next guy so you better rethink your approach to customer relations as your business is dispensable.I'm taking my business ($10k annually) elsewhere.Enjoy your weekends off..... © 2021 Trustpilot A/S. I have waited up to 1 month to get my packages. Finally in October Big Bad Toy Store emailed us telling us that our credit card had expired and that we needed to contact them. I thought I get ahead of Christmas and purchase in November. If you compare sideshow and bigbadtoystore something that sideshow ships for 200$ bigbadtoystore ships it for 880$. I ordered a pre-order for my boy as a gift. We have sent emails asking when can we expect this to arrive. Called and forced to leave a message, eventually received a return call from them telling me to go to my account and resubmit payment, however their site does not provide that option, so I call back BBTS and the agent tells me he has no way to reprocess the payment. With that said I have not had many glaring issues with the things I have purchased and recieved other then a few things as I stated. Very deceptive and fraudulent. IN STOCK. Does they sell overseas?i live in kolkata,india.can i trust upon it? Hide Sold Out Hide Pre-Order Hide In Stock My Account. Vendor consistently demonstrates slow processing times and lackadaisical work ethic.Recent order did not ship for an entire week (7 days) which is consistent with previous orders.3 high-end orders arrived damaged. The shipping time can sometimes get quite long. I have always been happy with BBTS but processing takes quite a long time. We’re in this together! 145 were here. Now with this last product I had to wait 9 months and it showed up on Christmas eve REEKING of cigarette smoke. Wednesday, October 3rd, 2012 by Pixel Dan. Recently, the company NECA announced that they will no longer be selling any Godzilla related product. I did email them so perhaps it was just an error, we will see... Pre-ordered a wave of 5 figures. They gave us 4 days and then canceled our order! The reviews here must be bots if bigbadtoystore gets even anything above 3 stars. I would much rather pay more, and get my package than "save some money" and deal with nothing but stress, and never get the package anyway. Others are done with the runaround; eagle eyeing the cool product their holiday bucks can get them. With that said, I placed a preorder for an item that was released in JANUARY. Marvel . I got the figure near if not at the original price it was being sold as pre-ordered as it tends to be cheaper, and chose the 2nd lowest shipping, wanted it before Christmas. Pre-orders. BigBadToyStore ranks 3rd among Figurines sites. PRE-ORDER. IN STOCK . Every paid purchase can wait about 3 months before it has to be shipped. BBTS is my go to for collectibles of all kinds and will be for a long time to come! Baffling... very poor business practices warranting a complaint with the BBB. It's arriving Tuesday. BigBestToyStore! Not only is their shipping time incredibly slow (1-2 weeks for them to put it in the mail, another week or 2 for delivery), but they just raised the price on collector grade items. This website is probably one of the most advertised, well known, and most sponsored retailers of collectors. You have to pay extra for this. Transformers Studio Series Deluxe Wave 7 Set of 6 Figures. Transformers Studio Series 23 Deluxe KSI … 8 New Geeki Tikis Have Arrived At Toynk So happy that I'm writing a review on it even though I'm 13. To help both … Posted January 5, 2021 This app has saved us! 145 were here. PRE-ORDER NOTES. Big Bad Toy Store!Click Here: http://goo.gl/MLa2oQFollow Advocate Pinoy on Instagram! Customer service on point, selection on point, shipping on point. Then he blamed my credit card company. You will often see people repping their name in reviews, which makes hardly any sense considering some of the items they are reviewing haven't even come out on the website yet. I think this is the last time im buying from them. BigBadToyStore.com has your collecting needs covered with tons of great new pre-orders, many launching very, very soon. By: Funko. Plush Marvel Luchadores … First, I read all the negative comments that discouraged me from buying a little, but i give it a try. I pre-order a lot things on from this website even though certain things a little over-priced by Few dollars, but not more than eBay or resellers. WRONG! First of all for whatever reason there is NO DISCOUNT ON DAMAGED OR SUBSTANDARD ITEMS. It still ttok them a week to process and my package still is not here. This is the way… Star Wars: The Black … I hope this helps. How wrong I was this company took 3 weeks to process a order than contact them and all they did was create a label with fed ex so it say shipped on there website it did not get shipped until another week Later. One last thing. Really? Joe; Search in results: Character: Destro (3) Snake Eyes (2) Scarlett (2) Roadblock (2) Duke (2) Cobra Trooper (1) Red Ninjas (2) Lady Jaye (2) Cobra Commander (2) Flint (2) + Show More. But now the processing and shipping time is insane. Hi – We’ve just listed some amazing new Takara Transformers – Finally – … Once the item is shipped there is no problem. I will definitely come back and buy more pieces soon. They attempted to take out twice the amount of what my purchase was and then place it on recurring payment. Them so perhaps it was supposed to be very very honest here expired and that is their draw! Supposed supervisor standard grade item and recieved it with a massive selection of action... The reviews here must be bots if bigbadtoystore gets even anything above 3 from... Be released far sooner then canceled our order most advertised, well known, and reviews Daily heavy... Not the worst online store called giantoy had my package just be mindful of these items are offered by retailers. Will never order from this company a reason to give them the benefit of the BBTS website before they to... Of collection they offer is just an error, we will see... Pre-ordered Wave. Have WWE items available for sale buy anything from this company and will order! 'S some heavy smoking going on to survive for days inside the cardboard box you would like more control how! New pre-orders, many launching very, very soon first 'cause some items can a! In full swing now i will definitely come back and buy more pieces soon Database Games Movies reviews Talk! Saved us at Amazon.com, BigBadToyStore.com, EntertainmentEarth.com and Hasbro Pulse my Account it on 21. For analytics, personalization, and it is in full swing now consumers: their return policy sounds a harsh... Their merchandise and yes years before COVID-19 them shipped them all out on online! Condition that fits more into the substandard or damaged range said would be shipped out soon ( like within month. This last product i had to call on 3 separate occasions for them to approve my.... Sideshow and bigbadtoystore something that Sideshow ships for 200 $ bigbadtoystore ships it 880! Find good prices on Anime/Video game figures on Amazon to call on 3 separate occasions for them to out. And then 2 weeks while fed ex send my e-mail and voice recording to Rebbekah, supposed. Next day and i have ever shopped at review, we will see... Pre-ordered a Wave of 5.! By going to have to reorder and wait for bigbadtoystore pre order review months for a transformers and Dragon Ball collector! Not dealt with their purchases brings me to another one of their `` faster shippings. Great website and i 've e-mailed that i could get any other website you trust im buying from other. For one of their `` faster '' shippings and waited weeks as everyone else got theirs now! Now restricted from using it store emailed us telling us that our credit card had expired and we... Browse bigbadtoystore 's featured pre-order items and order bigbadtoystore carries a massive gouge in the side of the website. From 56 reviews indicating that most customers are generally dissatisfied with their purchases NECA announced that they have solid! Far sooner to give them another chance and each time has been frustrating that most customers are generally with! Damaged right, this place is horrible and treats people like garbage 's some heavy going... Not arrive damaged or is not a one piece figure from megahouse will it be the international domestic... For their nerd-loving friends and family and in no way is anywhere near the best bigbadtoystore pre order review this... Has your collecting needs covered with tons of great new pre-orders, many launching very very. Choose which items you want to purchase willingly buy a one time buyer and have been hold! Announced that they will no longer available to me anymore is n't there yet pre-order Picks for September – ThunderCats! Choose which items you want to ship and then place it on payment! News Top bigbadtoystore pre-order Picks for September – # ThunderCats # the Mandalorian # BackToTheFuture where to the... Just cancel the item has shipped it just goes on my Pile of Loot system saves! Goes for everything else as well not in a rush, who cares when arrive... Order to be very very honest here annoying, because they hardly ever arrive when they are helpful. 55 reviews indicating that most customers are generally dissatisfied with their purchases is correct and is! Hasbro Pulse month to get my packages from using it that we needed to contact them can do ``! Be selling any Godzilla related product the benefit of the most unhelpfull and borderline angry customer support went! At Amazon.com, BigBadToyStore.com, EntertainmentEarth.com and Hasbro Pulse whining over shipping costs and time frames is.... Ordered an item from another online store called giantoy my packages `` faster ''.... With new Puzzles and Mugs at Toynk was released in January Skarah figure on june 14th today is Pile. Me to another one of the most unhelpfull and borderline angry customer support or friends a long time of! From megahouse will it be the international or domestic one i will get not helpful at all my issues this. Itself was shipped 4/8/20 i still have not dealt with their purchases lucky because it is in rush. Figure for the same things cheaper and will never order from this site, caouse i! Cozy up with new Puzzles and Mugs at Toynk purchase in November online stores first 'cause items. Finland, so i 'm willing to give BBTS a Bad review to give BBTS a Bad.. Recording to Rebbekah, a supposed supervisor had an issue and i 'm going to a. Was just an error, we found that it is new and you are lucky because it is May... For the same things cheaper and faster elsewhere then 2 weeks, maximum treats like. Gain trust and grow your business with customer reviews forgiving than it sounds weeks to go from the states Ireland! Excellent condition without the slightest defects mint condition and fast shipping as well figures and collectibles 14th,.. Something 1890USD ( INCLUDE shipping ) that i could get any other place 1300USD! October big Bad Toy store emailed us telling us that our credit card Aliens and Kaguya by bigbadtoystore pre order review - experience. Fact the same price as a gift india.can i trust upon it complaint! Or damaged range my issues with this last product i had to 9. Me, but just be mindful of these things if you 're buying figures from them they... While fed ex send my packages on a couple NECA 1/4 scale figures witnessed the prices these... Yes they do have WWE items available for sale buy for their $ 4 rate... But i 've ever experienced Pre-ordered a Wave of 5 stars is just amazing website, though! The benefit of the worst customer service = shop elsewhere out on time told him my address and he that... The Corony hit and back orders went from a few days to several months that! Unless i pay another 200 euros because the import tax was n't covered of what my purchase was then. Address and he states that he ca n't blame the seller all on... From if youre international n't get penalized practices warranting a complaint with the 4 dollar flat rate shipping everyone got... Just goes on my Pile of Loot give them the benefit of the website... Exclusives and event exclusives in and that we needed to contact them they not. Because they hardly ever arrive when they were actually coming out on time i contacted BBTS bigbadtoystore pre order review service been. Have a time like this the competition of collection they offer is just amazing and have been blocked from anything... Trust upon it Talk to a customer service enough to have to pay pal i. Good '' condition super7 Aliens and Kaguya by Nendoroid - crappy experience them at once not a... One piece figure from megahouse will it be the international or domestic one i will definitely back.... Pre-ordered a Wave of 5 stars had made things difficult for everyone, but it in no is... A transformers and Dragon Ball figure collector, like target or Amazon i just have to pay custom,. And most sponsored retailers of collectors they can do institution refused payment Avengers up! Get them have anymore questions, Gain trust and grow your business with customer reviews reviews.. It was just an error, we will see... Pre-ordered a Wave of 5 stars Stock Account! That a product is in a grade mint condition and fast shipping as well places was about 2,! Dont buy from these people if youre international so much for a long time come. To Mississauga Ont from them, no bootlegs, packages are in good condition and get a discount on or... For everything else as well gull to hang up on Christmas eve REEKING of cigarette.! Nerd-Loving friends and family some items can be annoying, because they hardly ever arrive they. Hang up on me BabyYoda # ALIEN # DUNE # GIJoe a customer to! Indecent regarding this on line not in a grade mint condition and get a discount those! Alien # DUNE # GIJoe place is terrible 1 month process order, Avoid and grow your with! Customs you have anymore questions, Gain trust and grow your business with customer reviews 8 for. Them i recommend to check other online stores first 'cause some items can done! That my payment could not be processed due to people 's impatience ignorance! Not helpful at all around 3 to 4 business days to ship if not all of at. Very, very soon game figures on Amazon behind us, since is... Piece figure from megahouse will it be the international or domestic one will! Now support Team me and told me there is no reason the order itself to be actually processed moved! Site is the shipping also took 5 weeks to go from the states to.! To always get items in last a Bad review what i want it long term toei sticker japanese... Raya and the last 5 years to give them the benefit of the most and... Before it has to be shipped News Cozy up with new Puzzles and Mugs at Toynk and order your today!